User-Friendly 311 CRM Mobile App for Residents. Civita App is designed as a modern #311crmsolution that makes #cityservices more accessible to the public. With a simple mobile interface, #residents can: #reportnonemergency concerns like potholes, graffiti, or streetlight outages, Upload photos and details using predefined service categories, Pin the exact issue location through GPS for accuracy. https://tinyurl.com/u9wnehc9